Shipping terms

Orders will be shipped within 3 business days. Please note, free shipping is calculated based on your total after discounts and before taxes. 

Shipping timelines provided at checkout reflect the transit time and do not include the order processing time (listed above).

Shipping timelines are estimated and cannot be guaranteed. We do not provide refunds for courier delays. 

Refund policy

We hope you love your Freo products, but if for any reason you are not satisfied with your purchase, you can return it 14 days from the date of delivery.

Please contact us at hello@freoliving.com to process your return.

Note: shipping costs are not refundable. Customers are responsible for return shipping fees.

All products returned must not be damaged and in its original packaging.