FAQ

How do I use shampoo and conditioner bars?

Rub the shampoo bar directly onto wet hair and massage until you get the perfect lather.

Or, lather it up in your hands and then apply.

Rinse well, and repeat if needed. For best results, follow with a Freo conditioner bar.

Rub the conditioner bar directly onto wet hair and massage. For a deep condition, let the conditioner sit for 5 minutes and rinse.

For external use only. Avoid contact with eyes. If contact occurs, rinse thoroughly with water.

How should I store my shampoo and conditioner bars?

Daily use: We recommend storing your bars on a soap bar dish with drainage. Keep out of areas where water may pool.

Travelling: Freo travel containers will be launching soon. In the meantime, when travelling you can use a travel soap container, beeswax wrap or reusable bag. Be sure to pat your bar dry after use.

How long do shampoo and conditioner bars last?

Freo hair bars last up to 75 washes – the equivalent to two bottles of liquid shampoo or conditioner.

This means zero plastic waste, less trips to the store and a happier planet!

Why is pH balance important?

Freo bars are balanced to a pH of 5 and help maintain your scalp's natural acidity, which protects against dryness and irritation.

A balanced pH ensures your hair's cuticles remain smooth and sealed, leading to softer, shinier, and more manageable hair. Plus, it helps preserve your hair's natural oils, keeping it healthy and strong.

What is the difference between sulfate and sulfate-free hair bars?

Our goal is to create hair bars for every hair type and offer both sulfate and sulfate-free options.

The sulfate we use in some of our shampoo bars - Sodium Coco Sulfate - is a gentle cleanser derived from coconut. This ingredient gives hair a deep clean.

For those looking for a gentler cleans, we also create sulfate-free hair bars that help preserve natural oils and moisture.

What ingredients do you use?

We stay clear of synthetic ingredients and use plant-based scents – like essential oils and extracts – and colours that come from veggies, spices, clays and other Earth pigments.

All Freo products are vegan, palm-free and we source local ingredients wherever possible.

Our products are proudly Leaping Bunny certified, meaning they are 100% cruelty-free. You can trust that no animal testing was involved at any stage of product development.

You can find a detailed list of ingredients on each product page.

Where are Freo products manufactured?

Freo products are proudly manufactured in the rocky mountain foothills of Calgary, Canada.

Our fully licensed, 4,000 sq/ft manufacturing facility has a dedicated R&D team who specialize in creating natural, solid products.